Delete your account
You can ask us to permanently delete your CoupiQ account and the personal data linked to it, at any time. Here's who this is for, what happens, and how to request it.
Request deletion
Account deletion is handled by email so we can verify it's really you before anything is removed. Send us a request from the email address on your account and we'll take it from there.
Who this is for
Anyone with a CoupiQ account
If you signed up with your email or Google and no longer want to use CoupiQ, you can request full deletion of your account and personal data.
How to request it
Email us from your registered address
Send a message to legal@coupiq.in from the same email you use for CoupiQ. Using your registered email is how we confirm the request is genuinely yours.
Include your details
Add your registered email and mobile number so we can locate your account. The button above opens an email with these fields ready to fill.
We verify and confirm
We verify ownership, then confirm your request by reply. If you have any pending voucher submission, we'll let you know before proceeding.
Your account is deleted
Once confirmed, your account and personal data are permanently deleted within 30 days, and you'll receive a final confirmation.
What gets deleted, what we keep
Deleted
- Your profile — name, email and mobile number
- Your saved payout details (UPI / bank)
- Your account login and notification settings
- Your submission history linked to your profile
Kept where law requires
- Records of completed payouts, for legal, tax and fraud-prevention purposes
- Minimal transaction records we're legally required to retain
We action verified requests as quickly as we can, and complete permanent deletion within 30 days. Deletion is irreversible — once your account is removed, it can't be restored.
Before you delete
Finish any pending sales
If you have a voucher submission still being verified or paid out, let it complete first — deleting your account may affect a payout in progress.
Questions about deletion or your data? See our Privacy Policy, or email legal@coupiq.in.